Voices of CRM

SearchCRM.com's Voices of CRM audio downloads offer a series of conversations with CRM's visionaries, experts, top executives and practitioners. They share their thoughts on the future of the market, industry news and best practices in managing customer relationships.

Friday, December 08, 2006

Voices of CRM: Oracle CRM chief Ed Abbo


Ed Abbo, Oracle's vice president of CRM products, discusses in this podcast what's to come in Siebel 8.0 and integrating Siebel with Oracle's other CRM applications. Abbo also shares his thoughts on the emergence of hosted contact centers and where innovation will come from in the CRM market.




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    • posted by The Author @ 8:34 AM

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