Voices of CRM

SearchCRM.com's Voices of CRM audio downloads offer a series of conversations with CRM's visionaries, experts, top executives and practitioners. They share their thoughts on the future of the market, industry news and best practices in managing customer relationships.

Wednesday, August 02, 2006

Microsoft's Brad Wilson

In our inaugural podcast, News Editor Barney Beal talk with Brad Wilson, general manager of CRM at Microsoft, about his take on the market, hosted CRM, the news from Convergence and "the next killer app in CRM."

Download Brad's conversation here

posted by The Author @ 7:51 AM

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